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Solution: check the drivers and configuration on the PC (according to the manual)
Solution: replace the indicator, including the housing and all internal PCBs (order replacement ones)

Solution: Make sure there are no cables snagged between the chassis components of the Parcelcube.

Solution: Make sure no items are touching the Parcelcube and that the Parcelcube itself is not pressing against a wall or other object.
Solution: One or more load cells may be broken (order replacement ones).
Solution: The indicator may need calibration (calibrate according to the manual).

Solution: configure the software client correctly (according to the manual)
Solution: replace the indicator, including housing and all internal PCBs (order replacement ones)

The item may be hard to detect for Parcelcube. It might be round, in a plastic bag, or a non-boxed item like a shampoo bottle.
Advice: Use the metal brackets that are included.

Solution: Items placed too close to the Parcelcube need to be moved
Solution: Parcelcube cannot be placed next to a brick wall or similar surface.
Solution: side walls may be bent out of shape or extremely dirty / covered with tape residue or similar – clean them up.
Solution: if the issue persists, send environmental pictures to Parcelcube support.

Solution: This is normal. There are echoes in the corners of the scale when it is completely empty. This is why Parcelcube has a minimum size limit for measurable items.